First Help Center
Dear Customer,
Unfortunately, you face some kind of issue.
Here, you'll find some common errrors, tutorials to gather important information we need to help you and short guidelines which may solve your problem very quickly.
You are very welcome to contact us via phone or e-mail as well.
PTZ-BOX 5.0
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First Error Analysis: Export .csv file with PTZcom
Many issues are hard to be described or it is not clear were the crux of the matter lies. With this short tutorial you are able to export a .csv file which speaks for you and we can help you with your concrete problem.
We recommand to attach this generated file in all cases when you contact us.